Rocket Life crashes...corrupts saved work...no way to retreive

Rocket Life crashes...corrupts saved work...no way to retreive

I spent 18 days preparing a special book for a grieving family. The 19th day, as I was doing the last touch ups, Rocket Life crashed. It will not open my book as it had in days prior. Tech support was unable to retrieve it, and so I must start over. I wanted to use My Publisher, but they do not offer portrait orientation. I can't imagine why, when portrait books fit nicely on bookshelves and landscape books, not so much.
I highly recommend saving your work to TWO DIFFERENT DIRECTORIES each time you do a save. If one corrupts, the other one may not. Also, I suspect Rocket Life crashed because they updated their software. I believe so, because there was a substantial price increase from 99 cents to $1.29 PER PAGE over the 20 allowed. I didn't check the book/first 20
page prices because I was too angry! Rocket Life DOES NOT ADVISE its users before they update their software. YIKES! I can't tell you if the book would have been good or not. May never see it!

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Rocket Life crashes...corrupts saved work...no way to retreive

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Jul 20, 2010
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An addendum to my above post
by: Judith A. Kelle

Another crash today. This time it gave me an error message "extended exception" in Module RocketEngine.dll with version info: Unicode: v(undefined) Win6.0.6002.2 (Service Pack 3) IE 8.0.6001.18928
Call Stack" Base B690000.001B706BC5, RocketEngine.dll.

For those of you with techie talents, this might mean something. To me, it doesn't.
Again, very helpful tech support could not recuscitate my book, which I saved, but not every 7 minutes, as perhaps I should have. Loss was less this time.

Here's the solution: If your time is more valuable than $30, buy an el-cheapo HP Deskjet printer i.e. D1660, which includes Rocket Life software on its installation CD. It will be a STABLE program, unlike the engine you retreive at the Rocket Life website LAUNCH, which cannot run, except through Internet Explorer (8.0 is what I run in Vista). If you can't do that, it might be wise to wait for a short while when Rocket Life unveils it's new upgraded software that does not run through IE. Tech Support says I should use the HP program powered by Rocket Life for greater stability. It works exactly the same, with one huge exception....in HP, YOU CAN PRINT YOUR OWN BOOK on your HP Printer....
Or, you can choose to have Rocket Life print it.
If you use Rocket Life and love it, I hope this info is helpful. I like the results enough to go through this process AGAIN, and again!!!

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Jul 20, 2010
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Submitted by: Judith A. Kelle

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Another crash today. This time it gave me an error message "extended exception" in Module RocketEngine.dll with version info: Unicode: v(undefined) Win6.0.6002.2 (Service Pack 3) IE 8.0.6001.18928 Call Stack" Base B690000.001B706BC5, RocketEngine.dll. For those of you with techie talents, this might mean something. To me, it doesn't. Again, very helpful tech support could not recuscitate my book, which I saved, but not every 7 minutes, as perhaps I should have. Loss was less this time. Here's the solution: If your time is more valuable than $30, buy an el-cheapo HP Deskjet printer i.e. D1660, which includes Rocket Life software on its installation CD. It will be a STABLE program, unlike the engine you retreive at the Rocket Life website LAUNCH, which cannot run, except through Internet Explorer (8.0 is what I run in Vista). If you can't do that, it might be wise to wait for a short while when Rocket Life unveils it's new upgraded software that does not run through IE. Tech Support says I should use the HP program powered by Rocket Life for greater stability. It works exactly the same, with one huge exception....in HP, YOU CAN PRINT YOUR OWN BOOK on your HP Printer.... Or, you can choose to have Rocket Life print it. If you use Rocket Life and love it, I hope this info is helpful. I like the results enough to go through this process AGAIN, and again!!!

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