PhotobookCanada.com Customer Review

by K Richardson
(Toronto, Ontario)

I was extremely disappointed with this company! Last year I had 6 books printed and they were fairly good.

This year I worked for months to produce another book using their system. I was aware of a 40% off promotion for Nov. Since these were Christmas gifts I was pleased to be able to use the discounts. I submitted the books but when I proceeded to pay, my "code" was not accepted.
I called the on-line support and was assured my discount would be applied and to quote a number he gave me and proceed.

Long story short, this was not true. He was in Malaysia and did not understand. Somehow, I used an old program and no discounts applied!!! I have called and tried to explain that I did not know about this but no one cares at all.

It appears to be a very "Mickey Mouse" or "Mom and Pop" business and I would avoid at all costs.
It's fine if all goes well but there is absolutely no one to contact if it doesn't!